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3.7/5 , 6 Reviews / 1973323 Visits
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Brand MarieProm.
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6 Reviews
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" Reviews"
  Further to our previous posting, we are still having an ongoing dispute with marieprom. They have produced a photograph of their "tailor" measuring our dress prior to dispatch. The measuring tape is on an evident diagonal which, funnily enough, produces a larger measurement because it has not been measured properly. Rather than refund us our money, or even suggest refunding half of it, they are apparently quite happy to go to court as, and I quote "We have experience in this kind of case". I would stay well clear!
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" Reviews"
  We are really disappointed and feel very betrayed by this company. We provided correct measurements for my daughter´s prom dress. They produced a dress that is too small and not fit for purpose - the hip measurement is less than it should be. We provided them with proof of this. They are refusing to refund our money which is appalling, considering my daughter can´t even wear the dress. At least if it had been too big we could have had it altered. We´re now �� 150.00 out of pocket with nothing to show for it. We are planning to take this further. They haven´t offered half the money as a refund. They´ve just basically washed their hands of it.
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"Optimistic about reviewing this website"
  I am happy to write a review for my last shopping here.
I hope to express some information from the review to other people.
At least what I want to know:
1. Is the quality of the goods I bought very good?
2. how about the delivery speed? Is it procrastinating?
3. Is it convenient to refund? Do you know that sometimes the goods delivered are not right?
4. Is it convenient to exchange goods? Do you provide a perfect way of exchange.
5. When I have questions, can I contact the customer service staff of the website in time? I don't want to wait long.
6. Is payment safe? I don't want to shop on a scammer's website, so you must at least keep safe.
7. Please keep my personal information and payment information confidential. I don't want to report the loss to the credit card bank. Fortunately, I haven't encountered these things yet.
What's your opinion?
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