I purchased 3 swimdresses from Curveshore. On arrival one of them had a raw, unfinished dress hem which I will have to have hemmed locally at my cost, a second swimdress arrived with the dress and a pair of briefs unlike it's description of a full swimsuit underneath.
On contacting the company it appear that they are Chinese, shipping out of China and are very unwilling to address the issues. Firstly they offered me $12 on +$80 worth of the 2 items - it will cost me more than that just to get one item hemmed let alone the item that is not as described and I would not wear.
Several days of constantly going back and forth with low ball refund offers and then a demand that I ship the faulty items back to China at my cost. No doubt this will mean that the items will get to China after the escalation period for this issue via PayPal has expired and then it will "not be their problem" anymore. Thankfully, I purchased with PayPal and have been able to escalate the issue to them so now awaiting some resolution.
It's a pity that their quality assurance is so poor as the one item that DID arrive as described and actually finished is lovely.
I bought the suit according the measurements and it fits perfectly except it’s way too long as I’m 5’3”. The sliding cups do not provide much support for my D cup size. I can wear it in my backyard pool but not in public. However the fabric is great quality. Just need to make it more supportive for older bust lines. The "cup sized tie front underwire swimdress"
It fit perfectly. Finding a swimsuit that fits and supports and doesn't look like a granny suit is a tremendous challenge when you're in your 40s, have had kids, and things need a little help staying in place. This is snug but not tight. The chest is supportive and the cutouts make it more youthful looking. I am very pleased to have found something that I can wear with confidence.
Cosybutton will not exchange or refund once tags are removed. By Cosybutton conducting in this manner, they are not adhering to a manufacturers one (1) year defect warranty.
Awful business, stay clear. I ordered my wife 4 pairs of socks with seams on the bottom, they are unusable, and a blouse arrived with an ink stain right in the middle of the shirt. When I advised zolucky, they offered 15% off and showed me their policy to return to China at my expense. DO NOT DO BUSINESS WITH THIS SCAM COMPANY OR YOULL REGRET IT LIKE ME.
My husband ordered two items. One came with permanent marker damage. When he contacted the sellers he was first advised to wash the item to see if the stain would come out. It did not. Now the sellers are resisting replacing or refunding. They keep offering to take the item back but refund only $15. The item is $25.99 not including shipping. Each email exchange has some unacceptable negotiation. He's frustrated, I'm stuck with a scribbled-on item.
