lunalook is a scam store pretending to be from Israel. DO NOT buy from them their items are cheap c**p not real from Israel. I ordered a Denim dress that came as polyester, a 3 piece suit that came as a 2 piece, and the remain items were cheap c**p. I insisted they return my money in full, but of course only after I shipped them back to China at my cost. I explained I wanted shipping covered as this was not my fault, had they sent the right items advertised on their site I wouldn't be returning anything. They only offered up to 30% back. Do Not but from this store ever!

  I am happy to write a review for my last shopping here.

I hope to express some information from the review to other people.

At least what I want to know:

1. Is the quality of the goods I bought very good?

2. how about the delivery speed? Is it procrastinating?

3. Is it convenient to refund? Do you know that sometimes the goods delivered are not right?

4. Is it convenient to exchange goods? Do you provide a perfect way of exchange.

5. When I have questions, can I contact the customer service staff of the website lunalook.shop in time? I don't want to wait long.

6. Is payment safe? I don't want to shop on a scammer's website, so you must at least keep lunalook.shop safe.

7. Please keep my personal information and payment information confidential. I don't want to report the loss to the credit card bank. Fortunately, I haven't encountered these things yet.

What's your opinion?