I ordered two wedding dresses as I could not decide. I ordered three bridesmaid dresses . Then read the reviews and panicked . I had also ordered my wedding shoes . All have come all the dresses are beautiful although we sent exactly the right sizes and I have checked again I'm right but the dresses are slightly tight so trying now to find a dress maker to alter them. The shoes are not quite the champagne colour but ivory nice though. The company is based in China. They will not take any returns this not what Shirley told me when ordering off peg. I ordered uk sizes hoping they would take them back so be very careful what sizes you order. You need to go up a size. The quality of my dresses are fab, the customer service after sale. Is quite shocking sadly. This is where they have let themselves down as now I would be too worried to order again from them . I'm gutted now .

  I am happy to write a review for my last shopping here.

I hope to express some information from the review to other people.

At least what I want to know:

1. Is the quality of the goods I bought very good?

2. how about the delivery speed? Is it procrastinating?

3. Is it convenient to refund? Do you know that sometimes the goods delivered are not right?

4. Is it convenient to exchange goods? Do you provide a perfect way of exchange.

5. When I have questions, can I contact the customer service staff of the website DIYdress.co.uk in time? I don't want to wait long.

6. Is payment safe? I don't want to shop on a scammer's website, so you must at least keep DIYdress.co.uk safe.

7. Please keep my personal information and payment information confidential. I don't want to report the loss to the credit card bank. Fortunately, I haven't encountered these things yet.

What's your opinion?