I ordered a Custom made prom dress for my daughter. When it arrived she was so excited, as soon as we opened the package the look on her face dropped! It was awful I encouraged her to try it on, the sizing was completely wrong. It was at least 3 sizes around the bust and waist. The material at the back of the dress was all ruched due to badly stitching, I was asked to take pictures and measurements again which I did. Was then offered to remake the dress for a small fee, which was ��70 for the material cost I refused. Was then offered a refund of ��15 this was on the 9th March, I'm still waiting for the refund. Esther has now stopped reply to my emails! Disgusting and robbing people of their money should be ashamed, obviously has no shame. I want to know how I can get my ��100 back?